Frequently Asked Questions
Answers at Your Fingertips: Exploring Frequently Asked Questions
Are you open during the Winter?
Yes! We operate as a year-round park. You may camp here during the Winter. Please check our pricing and availability via the Rates Page on this website.
Are there any restrictions on the model year of an RV?
We require RVs to be in good condition – which generally means model dates manufactured within a 10 year time period. If your RV is older than 10 years we just request a couple of photos of the exterior of your RV prior to your reservation to determine the current condition. You can email those to [email protected] and a manager will get back to you with next steps.
Can I get packages there?
You can have packages shipped by FedEx, UPS, and USPS. Please have them shipped to 1651 E Caravan St Lot A, Springfield, MO 65803 with your name on it. Any envelopes shipped by USPS may be returned to sender at the park’s discretion. Park is not responsible for lost, damaged, returned, or stolen items.
Can I set up my tent?
As much as we love tent camping, this is not the campground for it. We do not allow tenting on the property.
What is your cancellation / refund policy?
Please check the bottom of the Rates Page for the latest up-to-date information on your cancellation and refund policy.
Can I use this property to register my vehicle, obtain a license, etc?
No, you are not a resident at this address, and cannot use the property for any official registrations or government benefit programs. This is a recreational campground and not a residence.
Can I use a city/state payment voucher to pay for my site? Can I get government utility assistance?
No, as we are not a housing provider, we do not accept these forms of payment. Payment must be made up front and is subject to our cancellation policy. You cannot use government utility assistance programs here for the same reasoning.
What happens if I leave an item behind?
Please let us know as soon as possible and we will arrange shipment to you if we can find the item.
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